Every enquiry goes to the same address:
Billing, charges, cancellations and refunds, privacy requests, legal questions — all of it reaches the same inbox.
What to include
A billing question is resolved fastest when the first message already contains everything needed to find the payment:
- The email address used to sign up
- The last 4 digits of the card
- The date, exact amount and currency of the charge
- The description as it appears on your statement
- What you would like us to do: identify it, cancel it, or refund it
Never send these
Do not send your full card number, the CVV / security code on the back of the card, or any password. We never need them, and no one from our team will ever ask you for them.
We do not offer phone support
All support is handled by email. If someone telephones you claiming to be from Oha Tech Ltd and asks for card details or a payment, it is not us. Do not share anything, and let us know at info@ohatech.net.